The answer to your questions

Do you have questions about Quark?

Don't panic, we've thought of everything! In this FAQ, you'll find answers to the most frequently asked questions about our products.

Frequently Asked Questions

How to install a Pegboard on the wall?

We have created a dedicated tutorial on this topic to provide you with a complete answer.

We have developed a simple and invisible fixing system. There are 4 screws to position using your Pegboard .
Multi-material screws + anchors are always supplied with the Pegboards.
What type of wall can I install a Quark Pegboard on?

Quark Pegboards can be installed on different types of walls, such as walls made of:

  • Plaster
  • Placoplatre (type BA13 or Drywall in English).
  • Concrete
  • Drink
  • and even brick walls.

It is important to properly insert the multi-material anchors before inserting your screws to ensure a secure and solid installation.
Are the fixing screws visible?

We have developed an invisible fixing system. We supply the screws and dowels. They are positioned using the Pegboard . The dowels are multi-material compatible.
Where are the products offered by Quark manufactured?

Quark is a design and manufacturing studio. All our products and accessories are made in France , in our workshop. We are located in Paris in the 18th arrondissement at CAP 18. An industrial hotel dedicated to urban manufacturing.
What are the manufacturing times for a Pegboard?

We make all Quark products to order. We need 3 to 15 working days to manufacture your Pegboard and accessories from the time the order is taken. Then, you must allow 2 to 7 days for shipping depending on the delivery option chosen.
What maximum weight can wall shelves support?

Our Pegboards support a maximum load of 40 kg . Beyond that, you must ensure the quality of the wall and your fixing. A standard Pegboard is attached to the wall with 4 screws. Each of the screws can support a load of 50 kg. This therefore leaves a significant safety margin.

Our stainless steel pins support 8 kg per point. Many customers use our Pegboards for book libraries . Do not hesitate to contact us to collaborate on your project. We are here to help you.
I need help customizing my Pegboard, who should I contact?

Please send an email to contact@get-quark.com
I would like to return Quark products, is this possible?

Yes, you can return your product within 30 days of shipment . All products must be returned in secure packaging and in like-new condition. Contact customer service to follow the return procedure.
Is the payment method secure?

Our payment methods are completely secure thanks to SSL encryption.
How do I maintain and clean my Pegobard and my accessories?

You can use a slightly damp cloth